Between August and September 2020, Venture Lab surveyed 21 early-stage fintechs to understand what tools and systems they use to power their companies’ operations. The respondents represent various sectors of fintech, including MSME and Consumer Credit, Insurance, Payments, Neobank, and Personal Financial Management companies operating in US, Latin America, Europe, Southeast and South Asia, and
How can humanitarian organisations and mobile money providers optimise their cash programming, enhance the user experience, and unlock the wide-ranging benefits of digital and financial inclusion? GSMA provides an answer using findings from a study of beneficiaries of a mobile money-enabled cash and voucher assistance programme in Burundi. The report provide insights into key recipient
This new paper features case studies on fintech startups around the world that have successfully grown their value propositions during the COVID-19 pandemic . These startups, all portfolio companies of Accion Venture Lab, illustrate three core strategies for growing value among existing users: Motivate increased usage of existing products, Broaden the suite of products specific
David Porteous and Arend Kulenkampff on how fintech innovation can help achieve faster inclusive growth in Kenya, Egypt, Nigeria and South Africa. This blog, the authors write, is the first in the Recovtech project series which is engaging policy makers and private sector innovators in the above four leading African economies on how best to promote
Published by AVL, this how-to guide offers early-stage fintech companies a step by step approach on how to measure and track metrics for better decision-making and reporting. Read more here
The authors share results and learnings from the UNCDF Impact Pathways tool which provides a way to measure how investments in the digital economy can benefit individuals and ultimately contribute to meeting the SDGs. The Impact Pathways tool has been used across two mobile money providers and two banks in Zambia, Fiji, the Solomon Islands
The needs of the digital generation, and in particular of the gig and digital economy workers, are unique, and few products in the market are currently designed to meet the needs of this customer segment, writes BFA’s Shiro Njoroge. This segment, she adds, is poised to be core drivers for inclusive economic recovery in emerging
CGAP’s new research results show that customers’ concerns about data privacy influence how they interact with financial services to a greater extent than has often been recognized. Over the past two years, CGAP has been working to understand how much low-income customers care about data privacy and whether their concerns change their behaviors. In 2019,
Using findings of the 2019 State of the Industry Report on Mobile Money, the authors dig into Arica’s impressive mobile money growth. The authors note that 2019 saw a pivotal shift in the use cases of mobile money across the continent and for the first time, digital transactions made up the majority of African mobile
GSMA developed a COVID-19 Response Tracker to monitor mobile money-specific regulatory, policy, government, and provider interventions globally. In earlier insights from the tracker, GSMA noted that fee waivers, increasing transaction and balance limits, flexible KYC and on-boarding, and social and humanitarian transfers were the most commonly used regulatory measures to fight the immediate impact of