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Posts tagged with User Needs

Mobile money enabled cash assistance: User journeys in Burundi

GSMA

How can humanitarian organisations and mobile money providers optimise their cash programming, enhance the user experience, and unlock the wide-ranging benefits of digital and financial inclusion? GSMA provides an answer using findings from a study of beneficiaries of a mobile money-enabled cash and voucher assistance programme in Burundi. The report provide insights into key recipient

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Exploring the use of digital financial services in daily life

Annabel Schiff

Snapshot 3: “How do clients use digital finance in daily life and daily practice?” is one of 16 learning themes designed to address a range of topics within the digital finance space. The FiDA Partnership synthesizes and disseminates the digital finance community’s knowledge of each of these learning themes as “Snapshots” that cover topics at

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The power of technology and the persistence of paper: An analysis of advances in digital finance UX

David Hutchful

Snapshot 5: “How can advances in UX and other emerging digital attributes help meet user needs and enhance user engagement and satisfaction?" is one of 16 Snapshots designed to address a range of questions within the digital finance space. Covering a number of client, institution, ecosystem, and impact level topics, the Snapshots give a current view

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The struggles of success: addressing the poor’s financial needs through digital finance

Annabel Schiff

Snapshot 1: “Which Financial needs can be (and should be) addressed by DFS?” is one of 16 Snapshots designed to address a range of questions within the digital finance space. These questions cover a number of client, institution, ecosystem, and impact level topics. The Snapshots give a current view of “What we Know” about the topic

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