GSMA developed a COVID-19 Response Tracker to monitor mobile money-specific regulatory, policy, government, and provider interventions globally.
In earlier insights from the tracker, GSMA noted that fee waivers, increasing transaction and balance limits, flexible KYC and on-boarding, and social and humanitarian transfers were the most commonly used regulatory measures to fight the immediate impact of COVID-19.
In the latest and second analysis, GSMA finds that most countries have since reinstated the transaction fees and regulators see merit in permanently reinstating COVID-19 response measures around Flexible KYC and on-boarding and increasing transaction and balance limit.
GSMA also observes that the uncertainty on the validity of the Covid-19 measures for certain countries has negatively affected providers especially around the planning of their operations.
