Over the last few months, CGAP has been asking mobile money operators, digital banks, fintechs and other DFS providers across Asia and Africa how the COVID-19 pandemic is impacting their agent networks. Two key findings COVID-19 is changing DFS transaction types, which could force providers to revisit pricing and fee strategies. There has been a
What questions should policymakers consider to ensure agents reach as many people as possible with assistance during and after the COVID-19 crisis? CGAP notes that of all existing cash-in and cash-out (CICO) networks the most far-reaching among low-income customers — agent networks — are struggling and often are overlooked by policymakers. CGAP lists three questions below
This guest blog was written by Francesco Pasti, Senior Manager of Mobile Money Services at GSMA. Numerous new trends emerged in mobile money throughout 2017 – from the accelerated growth of bank-to-mobile interoperability, to the emergence of South Asia as the fastest growing region, and a raft of innovations designed to reach the most underserved. The
Snapshot 7: “What are the roles of intermediated and shared use?” is one of 16 learning themes designed to address a range of questions within the digital finance space. The FiDA Partnership synthesizes and disseminates the digital finance community’s knowledge of each of these learning themes into “Snapshots” that cover a number of client, institution,