Partner Insights

Our Partners work across different areas of digital finance. Find their latest research here.

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Tracking mobile money regulatory responses to COVID-19

GSMA’s COVID-19 Response Tracker that monitors mobile money-specific regulatory policy, government, and provider interventions globally, is now public. The tracker which is updated weekly...
GSMA
39 sec read

From Cauliflower to Unicorns: Five Lessons from Five Years…

Gavin Krugel co-founder and the Chief Executive Officer at Digital Frontiers writes about the institute’s five-year journey, the merger with CGAP’s Gateway Academy and...
DFI
8 sec read

The GSMA Inclusive Tech Lab launches an industry-leading Interoperability…

On July 1, the GSMA Inclusive Tech Lab launched the Interoperability Test Platform, a free and open-source end-to-end test facility for mobile money providers...
GSMA
23 sec read

Financial Consumer Protection: 3 Steps to Better Customer Outcomes

In this blog, senior financial sector specialist Antonique Koning reminds financial services providers and regulators of their duty to protect customers especially now during...
CGAP
24 sec read

Mobile money driving formalisation and building the resilience of…

In recognition of the Micro, Small and Medium-sized Enterprises Day- June 27- GSMA published a briefing note exploring how mobile money can help informal...
GSMA
15 sec read

PODCAST: Time to shine for innovative fintech lenders

AVL’s new podcast series features industry leaders discussing the impact of COVID-19 on their work. This episode features Jacob Haar, the Managing Partner at...
AVL
20 sec read

These Digital Banks help Fintechs to offer banking services

Imagine that virtually any type of business you can think of could offer banking services to their customers, without having to apply for a...
CGAP
18 sec read

Snapshot of financial health during peak COVID-19

BFA’s third wave of the rapid online “dipstick” surveys of low- and lower-middle-income respondents in  Ghana, India, Kenya, Mexico, Nigeria, South Africa, the UK,...
FIBR
41 sec read

COVID-19 exposes opportunities as well as vulnerabilities for migrants’…

In Senegal, most remittance services operate over-the-counter cash collections but lockdown restrictions are making it hard for people to collect the money sent by...
UNCDF
25 sec read

Impact of COVID-19 to the microfinance sector in Rwanda:…

Microfinance institutions in Rwanda are struggling due to the effects of COVID19. Clients are taking out savings leaving the institutions with less liquidity, according...
AFR
21 sec read

Webinar Recap: The impact of COVID-19 on Financial Diaries…

In this webinar recording, FSD Kenya and BFA Global present key findings from research on the social, financial, and economic impact of COVID-19 on...
FIBR
12 sec read

How Is the Pandemic Affecting Agents? Here’s What Providers…

Over the last few months, CGAP has been asking mobile money operators, digital banks, fintechs and other DFS providers across Asia and Africa how...
CGAP
36 sec read

Tracking the journey towards mobile money interoperability: Emerging evidence…

GSMA’s new report features the interoperability journeys and lessons of six countries. It focuses on mobile money integrations between MMPs and also offers insights...
GSMA
29 sec read

Financial services build resilience in face of crises like…

CGAP's Elizabeth McGuinness argues that for households and families to recover from the effects of the ongoing COVID-19 pandemic, responses by policy makers and...
CGAP
21 sec read

Ghana launches world’s first Digital Finance Policy amid COVID-19

Ghana has become the first country in Africa to launch a digital financial services (DFS) policy according to CGAP.  The government hopes that the...
CGAP
23 sec read

API Technology Jargon: What Business Leaders Need to Know

A new resource from CGAP on how business leaders can navigate the technology decisions required for an API initiative. The “Technology Building Blocks for...
CGAP
23 sec read

Making digital financial solutions relevant and accessible for Zambian…

In 2015, Mercy Corps launched the AgriFin Accelerate (AFA) Programme; a six-year, $24 million project with an ambitious goal of reaching one million farmers...
MercyCorps AFA
20 sec read

In a no-touch world, tech can’t leave low-income people…

Inclusive fintech has always had to find a balance between tech and human touch, but the global pandemic is shifting that balance, writes Accion...
AVL
21 sec read

Short-term fixes are not enough if SMEs are to…

As the economic effects of the lockdowns worldwide begin to solidify, businesses large and small are collapsing, write BFA Global’s Coco Dong and Michelle...
FIBR
27 sec read

Financial inclusion and resilience for FDPs in the time…

According to UNHCR estimates, there are 70.8 million Forcibly Displaced Persons (FDPs) worldwide. The global COVID19 pandemic will have severe effects on not just...
CGAP
21 sec read

Open Banking: 7 Ways Data-Sharing Can Advance Financial Inclusion

Senior financial sector specialist Stefan Staschen makes a strong case for open banking in emerging markets and why it would be important especially today...
CGAP
31 sec read

Your support can help continue building a financially inclusive…

Accion’s work to build inclusive, resilient communities through access to quality financial services, including credit, savings, and insurance, is more critical than ever. Accion...
AVL
14 sec read

This new app has a winning formula to help…

An interview with the founder of Flex Finance, a Nigerian app for micro, small, and medium enterprises (MSMEs). Flex Finance which won AVL’s fintech...
AVL
16 sec read

COVID-19 (Coronavirus)- Insights for inclusive finance

CGAP is refocusing its work on the ongoing COVID-19 crisis and in particular, paying special attention to four areas that play a vital role...
CGAP
16 sec read

Agent Networks: Vital to COVID-19 Response, in Need of…

What questions should policymakers consider to ensure agents reach as many people as possible with assistance during and after the COVID-19 crisis? CGAP notes...
CGAP
45 sec read

Inclusive fintech in the time of COVID-19

Catalyst Fund shares several examples of how its portfolio are helping customers in emerging economies through the COVID-19 crisis. By using their existing solutions...
FIBR
35 sec read

India is missing the tech-opportunity for responding to COVID-19

India should invest and expand the digital payment and commerce network and use it to facilitate social distancing and quarantine, the authors argue. The...
FIBR
19 sec read

Humanitarian Cash Transfers and Financial Inclusion

CGAP’s new publication examines the opportunities for humanitarian actors in Lebanon and Jordan to use the cash and voucher assistance (CVA) programs as a...
CGAP
26 sec read

Digital financial transfers can supercharge the response to COVID-19

The Kenyan government can and should capitalize on the country’s unique digital financial infrastructure and provide direct cash transfers to help people weather the...
FIBR
17 sec read

Beyond one billion mobile money accounts: how is mobile…

The number of mobile money accounts globally surpassed one billion according to the 2019 State of the Industry Report on Mobile Money published in...
GSMA
20 sec read

3 Trends in Women’s Financial Inclusion Funding

While international funders increased their commitments to women’s financial inclusion by 16 percent between 2016-2018, the funding gap between programs with a gender focus...
CGAP
17 sec read

The Financial Inclusion for Refugees Project in Uganda

In 2019, BFA and FSD Uganda launched the Financial Inclusion for Refugees Project to gain insight into the financial lives of refugees- their incomes,...
FIBR
20 sec read

Product Testing: A Guide to Getting Started

This product testing guide by Accion Venture Lab is made for early-stage fintech companies who want to test, evaluate, and implement new ideas.   Companies...
AVL
16 sec read

Mobile money APIs – Towards seamless integrations

GSMA’s new Mobile Money API Industry Report shares how mobile money providers are moving towards seamless integrations. The report is based on survey responses...
GSMA
21 sec read

Vulnerable Groups in Lebanon Cite Health as Top Financial…

Refugees and host communities in Lebanon are faced with high levels of financial exclusion, a situation that is usually made worse by health-related shocks.  ...
CGAP
28 sec read

Risk-Based Supervision Is Key to Financial Inclusion in 2020…

CGAP’s financial sector specialists argue that risk-based supervision is key to financial inclusion especially for emerging markets and developing economies (EMDE) where supervisory capacity...
CGAP
18 sec read

The value of PAYG solar for mobile operators: A…

In Benin, the introduction of PAYG led to increased mobile network operators subscriber activity according to a study by the GSMA, shedding light on...
GSMA
25 sec read

Four Years of Learnings from Tanzania

For the last five years, AgriFin Accelerate(AFA) and partners designed and deployed digital platforms that enabled farmers in Tanzania access finances, information and learning...
MercyCorps AFA
19 sec read

Bringing Digital Financial Services to Zambian Smallholder Farmers

In Zambia, smallholder farmers do not have to travel long distances to transact if they opt to use Agripay, a digital banking platform.  The...
UNCDF
25 sec read

2020 and beyond: What’s next for fintech innovation in…

AVL’s new investment officer for Latin America shares insights into the trends shaping the fintech and financial inclusion in the region. These trends have...
AVL
18 sec read

Financial Health and its Relevance for the Developing World:…

“Financial health does not exist in a vacuum. It is inextricably linked to the real economy. Financial health contrives good personal health and education...
UNCDF
24 sec read

What will it take for Nigeria’s inclusive fintech sector…

BFA Global’s Catalyst Fund launched its official presence in Nigeria last year. At the launch, key ecosystem players shared what is needed for Nigeria’s...
FIBR
16 sec read

A New Business Model To Turn On The Lights…

Solar and alternative energy products are providing relief to millions of Zambians who have no access to electricity. However, even with growing adoption of...
UNCDF
20 sec read

Digital Finance APIs Come with Risks – Here’s One…

Check out CGAP’s new resource for providers on how to manage the risks that come with Open APIs. CGAP recommends that providers use fair,...
CGAP
9 sec read

Indonesia’s tech giants and unicorns catapult MSMEs into the…

What have unicorns and super-platforms in Indonesia done to appeal to and convince MSMEs to digitize merchant payments? GSMA’s Mobile Money Programme’s Live Learning...
GSMA
8 sec read

DFI Measurement and Impact Report 2019

DFI shares the results of an independent assessment of its impact on practitioners, institutions, and countries. The case studies include two countries (Zambia and...
DFI
12 sec read

How to design PAYGo operational models to improve repayment

BFA Global’s FIBR team breakdown four areas that PAYGo companies should consider improving repayment among customers. One, customer education, onboarding, and support is important....
FIBR
10 sec read

Growing Digital Financial Inclusion in Senegal

Five years ago UNCDF launched the MM4P programme in Senegal, in partnership with the Mastercard Foundation to fast-track digital financial inclusion. UNCDF’s approach –...
UNCDF
10 sec read

DFS Ecosystem Partnerships for Financial Inclusion in Zimbabwe

To enhance our financial services and in order to reach the marginalised, it is imperative that we make an effort to create a digital...
DFI
15 sec read

Overcoming distance when digitizing informal savings groups

Agent banking is more appropriate than mobile money for linking informal savings groups to banks, due to the difficulties around validation for the latter....
UNCDF
15 sec read

When Youth Entrepreneurship training meets Financial Inclusion

Young entrepreneurs will be more likely to succeed if they are provided with integrated services that empower them with the technical know-how to put...
CGAP
13 sec read

Accion Venture Lab Launches New Fund, Quadruples Capital for…

Global nonprofit Accion announced that its seed-stage investment initiative Accion Venture Lab is adding $33M to its initial capital pool, with the launch of...
Accion
16 sec read

Using data to open doors for the underserved

Destacame, an online platform—and Accion partner—through which consumers manage and build their financial health—is speaking about the important role data plays in opening doors...
Accion
13 sec read

Regulator’s Friend or Foe? Cloud Computing in Financial Inclusion

By pooling resources, cloud providers allow financial institutions to avoid the heavy investments otherwise needed to store, manage, and process data by storing, managing,...
CGAP
10 sec read

Access to Formal Financial Services: A Commitment to the…

AFR and FSD Africa, through Umutanguha Finance Company and MTN Rwanda, have developed and launched a savings and loan product that responds to the...
AFR
7 sec read

Building Zambia’s first Digital Financial Services Platform for smallholder…

MercyCorps’ AgriFin Accelerate program worked with the Zambia National Commercial Bank, as an innovation partner by developing a farmer-centric product and business modeling as...
MercyCorps AFA
9 sec read

Lending in the golden data age: Are traditional lenders…

The emergence of Fintech lenders has created a rift and a warzone between traditional lenders and fintech lenders, with banks and credit unions questioning...
DFI
19 sec read

The Unheard Cry of a Female Mobile Money Agent…

Walking along the streets of Lusaka Zambia, you see mobile money kiosks on almost every corner of popular streets. The roads are filled with...
DFI
14 sec read

Sub-Saharan Africa: The enduring epicentre of mobile money –…

Sub-Saharan Africa: The enduring epicentre of mobile money—Part 1 discusses how, while the adoption of mobile money has grown across the globe, sub-Saharan Africa...
GSMA
11 sec read

Introducing the GSMA Inclusive Tech Lab: a testing ground…

To support the industry with inclusive innovations, the GSMA are committing to a bold new endeavour shaped by experimentation and a willingness to take...
GSMA
10 sec read

A spotlight on Libra – Part I: Assessing the…

The GSMA is assessing the true potential of Libra’s financial inclusion objectives and highlights the factors—such as geographical reach, identification, and the connectivity gap—that...
GSMA
7 sec read

How Do Kenyans Really Use M-PESA?

CGAP recently partnered with the Busara Center for Behavioural Economics to find out how low-income Kenyans use M-PESA. Findings highlighted that M-PESA remains primarily...
CGAP
11 sec read

State of the Digital Financial Services Market in Sierra…

The Annual Provider Survey provides a comprehensive view of the state of the DFS market in Sierra Leone. Key challenges hindering the expansion and...
UNCDF
10 sec read

6 Strategies to Promote Digital Financial Product Adoption Among…

HaloYako is a digitally enabled saving service in Tanzania offered by Halotel, an MNO in partnership with FINCA Microfinance Bank and supported in part...
MercyCorps AFA
10 sec read

State of the Digital Financial Services Market in Zambia,…

The Annual Provider Survey provides a comprehensive view of the state of the DFS market in Zambia. The main challenges for providers include customer...
UNCDF
10 sec read

Youth in Agriculture: A New Generation Leverages Technology

Mercy Corps AgriFin Accelerate found, 90 percent of farmers ages 18 to 35 in Kenya have high levels of engagement with information and communication...
MercyCorps AFA
15 sec read

Sub-Saharan Africa: The enduring epicentre of mobile money –…

Sub-Saharan Africa: The enduring epicentre of mobile money—Part 1 discusses how, while the adoption of mobile money has grown across the globe, sub-Saharan Africa...
GSMA
11 sec read