Bryan PonNew research from Caribou Data provides a unique perspective into the digital lives of micro-entrepreneurs in Kenya, quantifying how they use digital platforms to enable their business.
Annabel SchiffOur latest research has moved to a new site. Read about the research theme here and where to access our latest work.
Jonathan DonnerAny discussion of livelihoods in 2020 should account for the growing role of platforms.
Marissa DeanPlatforms are increasingly offering financial services, with implications for platform business models and financial inclusion.
Annabel SchiffMicro-entrepreneurs in Kenya adapt platforms to fit their business needs, revealing opportunities and challenges for their financial and economic inclusion.
Kishor NagulaFor companies looking to reach customers via chatbots, we outline recommendations for UX design, partnership and revenue models, and more.
Bryan PonThis research explores how digital financial services are used in Kenya, providing valuable insights for product managers, FinTech entrepreneurs, policymakers, and DFS practitioners.
Maha KhanThis case study explores one company’s experience developing psychometric tests as an alternative method for credit scoring and a microfinance institution's experience implementing it.
Maha KhanTwo agriculture FinTechs integrated satellite imagery into their business models and product offerings, illustrating the promise and limitations of big data in financial services.
Marissa DeanWe share how FinTechs, telcos, and banks in East Africa are leveraging their extensive datasets and what the marketplace for this information looks like.