Solar and alternative energy products are providing relief to millions of Zambians who have no access to electricity. However, even with growing adoption of these products, many Zambians in rural areas still have no access because of challenges related to payments.
To deal with the challenges, UNCDF and MTN Zambia teamed up to test a new business model- using a single agent for both solar and mobile money. The pilot project yielded results for both customers and agents and UNCDF and MTN learned some important lessons in the process. Read more here.