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Posts tagged with Client

Exploring the use of digital financial services in daily life

Annabel Schiff

Snapshot 3: “How do clients use digital finance in daily life and daily practice?” is one of 16 learning themes designed to address a range of topics within the digital finance space. The FiDA Partnership synthesizes and disseminates the digital finance community’s knowledge of each of these learning themes as “Snapshots” that cover topics at

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Intermediated use of digital finance: cause for concern or celebration?

Annabel Schiff

Snapshot 7: “What are the roles of intermediated and shared use?” is one of 16 learning themes designed to address a range of questions within the digital finance space. The FiDA Partnership synthesizes and disseminates the digital finance community’s knowledge of each of these learning themes into “Snapshots” that cover a number of client, institution,

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The power of technology and the persistence of paper: An analysis of advances in digital finance UX

David Hutchful

Snapshot 5: “How can advances in UX and other emerging digital attributes help meet user needs and enhance user engagement and satisfaction?" is one of 16 Snapshots designed to address a range of questions within the digital finance space. Covering a number of client, institution, ecosystem, and impact level topics, the Snapshots give a current view

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Baffled by behaviors: understanding nuanced barriers to adoption

Annabel Schiff

Snapshot 2: “Which attitudes, behaviors, experiences, and beliefs—including non-digital and non-financial ones—influence DFS adoption and ongoing satisfaction?” is one of 16 Snapshots designed to address a range of questions within the digital finance space. These questions cover a number of client, institution, ecosystem, and impact level topics. The Snapshots give a current view of “What

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The struggles of success: addressing the poor’s financial needs through digital finance

Annabel Schiff

Snapshot 1: “Which Financial needs can be (and should be) addressed by DFS?” is one of 16 Snapshots designed to address a range of questions within the digital finance space. These questions cover a number of client, institution, ecosystem, and impact level topics. The Snapshots give a current view of “What we Know” about the topic

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Paving the impact pathway: What do we know about the impact of digital financial services on low income clients?

Niamh Barry

To accompany the release of the first digital finance Evidence Gap Map (EGM), we undertook an in-depth review of the impact evidence for each digital finance product. “Digital Finance EGM Analysis: Paving the Impact Pathway” presents a synthesis of the findings from the impact studies in the EGM. Under each digital finance product, there is an outline of relevant impact studies, an analysis and summary of evidence by client outcomes. This level of analysis will enable the digital finance community to be strategic in our approach to product design and for commissioning and conducting needed research.

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