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Criteria to consider when choosing between SMS and messaging applications when building a conversational interface

Kishor Nagula

Though functionally similar, it’s important to understand how SMS and messaging applications differ prior to engagement.

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Introduction to the Conversational Interfaces Blog Series

Kishor Nagula

As the cost of accessing the latest in machine learning and artificial intelligence drops, more and more organizations are depending on technology to reduce the cost and improve the quality of core business functions. By leveraging this technology in interactive conversations via conversational interfaces (CIs), customers across different demographics can now receive current, guided assistance, whether they want to know more about the latest agricultural practices or new financial services.

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What can Nigeria learn from China’s digital economy? Insights on big data, mobile payments, and what China’s model means for financial inclusion in Nigeria

FiDA Partnership China Blog Series

This blog is authored by Ashley Lewis, Investment Officer, West Africa and South Africa, Accion Venture Lab with support from Tunde Kehinde, co-founder of Accion Venture Lab portfolio company Lidya.

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