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21 Stories by CGAP

Measuring the influence of financial services on reaching the SDGs

The authors share results and learnings from the UNCDF Impact Pathways tool which provides a way to measure how investments in the digital economy...
0 37 sec read

Data privacy concerns influence financial behaviors in India, Kenya

CGAP’s new research results show that customers’ concerns about data privacy influence how they interact with financial services to a greater extent than has...
0 34 sec read

How Ghana’s new digital finance policy can drive women’s inclusion

One of the goals of Ghana’s new digital financial services (DFS) Policy is to close the gender gap by ensuring that at least 85...
0 21 sec read

Financial Consumer Protection: 3 Steps to Better Customer Outcomes

In this blog, senior financial sector specialist Antonique Koning reminds financial services providers and regulators of their duty to protect customers especially now during...
0 24 sec read

These Digital Banks help Fintechs to offer banking services

Imagine that virtually any type of business you can think of could offer banking services to their customers, without having to apply for a...
0 18 sec read

How Is the Pandemic Affecting Agents? Here’s What Providers Tell Us

Over the last few months, CGAP has been asking mobile money operators, digital banks, fintechs and other DFS providers across Asia and Africa how...
0 36 sec read

Financial services build resilience in face of crises like COVID-19

CGAP's Elizabeth McGuinness argues that for households and families to recover from the effects of the ongoing COVID-19 pandemic, responses by policy makers and...
0 21 sec read

Ghana launches world’s first Digital Finance Policy amid COVID-19

Ghana has become the first country in Africa to launch a digital financial services (DFS) policy according to CGAP.  The government hopes that the...
0 23 sec read

API Technology Jargon: What Business Leaders Need to Know

A new resource from CGAP on how business leaders can navigate the technology decisions required for an API initiative. The “Technology Building Blocks for...
0 23 sec read

Financial inclusion and resilience for FDPs in the time of COVID-19

According to UNHCR estimates, there are 70.8 million Forcibly Displaced Persons (FDPs) worldwide. The global COVID19 pandemic will have severe effects on not just...
0 21 sec read