CGAP’s Michel Hanouch will share insights and lessons from CGAP’s experience supporting five digital financial services (DFS) providers as they journey to open APIs. Niall Saville from Dalberg will then highlight key takeaways from their ongoing research, sponsored by CGAP, on how best to engage third-party API consumers. This research digs into questions like How canDFS providers design and implement third-party engagement strategies that drive awareness and usage of their APIs? What segments should they target? What activities should resource-constrained DFS providers prioritize? and How should DFS providers structure themselves to enable effective delivery of these efforts? CGAP consultant Aiaze Mitha will then share lessons from his work with MTN Uganda to engage third parties in that market, as well as insights from leading firms currently leveraging APIs, including Stripe, WeBank and Apigate (Axiata).
In order for an organisation to survive, it must learn. If an organization seeks to improve, it must be intentional in the way it captures, synthesizes and applies the knowledge and skills it acquires.
Each organisation’s approach to learning depends on various factors such as supportive leadership, culture and active learning structures and resources. This webinar provides you with the tools and insights to both improve organisational learning capacity and to capture, analyze, and synthesize insights internally and externally. The Mastercard Foundation Rural and Agricultural Finance Learning Lab (RAFLL], together with Dalberg Design and AgDevCo, discuss findings and answer questions to help your organisation improve its intentional learning practices.
Nika Naghavi from GSMA and Arunjay Katakum share their work on Payments as a Platform: For over a decade, mobile money has been driving financial inclusion, opening access to digital transactions and giving people the tools to better manage their financial lives. While mobile money has taken us a long way in a relatively short time, there is still much to be done to help close the digital divide and bring more people into the financial system; globally, 1.7 billion adults remain unbanked.
Today, the key question is how should the mobile money business model evolve to increase the relevance of mobile money accounts and meet the changing needs of individuals and small businesses? Transitioning towards a ‘payments as a platform’ approach that connects consumers with third-party services across a range of industries is at the heart of this evolution.
Platforms have been instrumental in the economic growth of both start-ups and larger companies, which rely on them to provide services online. Consumers now expect mobile phones to be a “one-stop shop” for their daily needs, including financial services. In this competitive landscape, innovative business models are crucial to ensuring that the mobile money industry can continue to serve customers sustainably and ensure the underserved are not left behind.
In the paper released earlier this year, they doubled clicked on this topic with the aim to answer the following questions:
1. What does a mobile money platform look like?
2. What is required to make the shift to ‘payments as a platform’ approach?
3. How should the mobile money business model evolve to increase the relevance of mobile money accounts and meet the changing needs of individuals and small businesses?
4. Who will benefit from the ‘payments as a platform’ approach?
For more detailed insights, visit: https://mse.financedigitalafrica.org/
Presented by Ashley Lewis, Accion Venture Lab