9 Stories by Kishor Nagula
For companies looking to reach customers via chatbots, we outline recommendations for UX design, partnership and revenue models, and more.
In this post we highlight factors that might influence how conversational interfaces (CIs) are viewed, used, and interacted with across emerging markets in the...
It is often easier and less costly for CI providers to white label their conversational interface to a revenue partner rather than go direct...
Conversational interfaces (CIs) are currently being deployed to help extend access to financial education and services across emerging markets with strong results. In one...
As mentioned in the primer, using CIs to interact with customers through freeform African languages can be challenging given the limited amount of localized...
Though functionally similar, it’s important to understand how SMS and messaging applications differ prior to engagement.
As the cost of accessing the latest in machine learning and artificial intelligence drops, more and more organizations are depending on technology to reduce...
