13 Stories by Marissa Dean
Faced with a customer base that lacks bank accounts or who do not trust online payments, many e-commerce platforms have developed tools and processes...
E-commerce and online labor platforms could be good business partners for African financial services providers. This is especially true for banks whose scale makes...
There are several important challenges that digital platform businesses are facing when trying to integrate financial services into their business models, but we saw...
Platforms are increasingly offering financial services, with implications for platform business models and financial inclusion.
In 2018 FiDA Partnership conducted interviews with several key platforms in Africa looking at how platform business models are evolving in terms of financial...
As we explored platform business models, we found examples of practices that we hypothesize could impede the participation of the financially excluded. We discuss...
Why would a tractor company need to be in the insurance business? Why would a ride-hailing company start offering credit? It’s actually an old...
The Internet does platforms well. By the late 1990s, eBay was growing like gangbusters, partly—but famously—by hosting the exuberant exchange of beanie babies among...
This guest blog was jointly authored by Marissa Dean (FiDA) and Jake Kendall. Jake Kendall is the Director of the Digital Financial Services Lab...